Resources
Influencing
Influencing Mapping – Stakeholder Analysis [download]
MBTI Dealing with Type Differences [download]
Transactional Analysis
The Behavioural Modes Model [download]
‘OKness’ Assertion and Conflict Styles [download]
Life Positions and The OK Corral [download]
The Drama Triangle [download]
Negotiating
Getting to Yes [download]
Preparing for a Negotiation[download]
Books
- Influence, The Psychology of Persuasion – Robert B. Cialdini, Collins Business, 2007
- Yes! 50 Secrets from the science of Persuasion, N.J. Goldstein, S.J. Martin,, R.B Cialdini, Profile Books, 2007
- TA Today – A new Introduction to Transactional Analysis, Ian Stewart, Vann Joines, 1994
- ‘Influencing: skills & techniques for business success’ by Fiona Dent & Mike Brent. Palgrave Macmillan, 2006
- Getting to Yes, Roger Fisher & William Ury, Random House, 2007
- Getting Past No, William Ury, Century Business, 1991