quote

Influencing+%26+Negotiating

Resources

Influencing

Influencing Mapping – Stakeholder Analysis [download]

MBTI Dealing with Type Differences [download]

Transactional Analysis

The Behavioural Modes Model [download]

‘OKness’ Assertion and Conflict Styles [download]

Life Positions and The OK Corral [download]

The Drama Triangle [download]

Negotiating

Getting to Yes [download]

Preparing for a Negotiation[download]

Books

  • Influence, The Psychology of Persuasion – Robert B. Cialdini, Collins Business, 2007
  • Yes! 50 Secrets from the science of Persuasion, N.J. Goldstein, S.J. Martin,, R.B Cialdini, Profile Books, 2007
  • TA Today – A new Introduction to Transactional Analysis, Ian Stewart, Vann Joines, 1994
  • ‘Influencing: skills & techniques for business success’ by Fiona Dent & Mike Brent. Palgrave Macmillan, 2006
  • Getting to Yes, Roger Fisher & William Ury, Random House, 2007
  • Getting Past No, William Ury, Century Business, 1991